Globat.com and shady business practices
March 22, 2007
Wow, my hosting provider, Globat.com, sucks! I have been using them for a few years now, and they were fine up until now. As soon as my account expires, I'm going to cancel and find a new company to host with.
Today I got an e-mail from Globat.com saying how they had automatically upgraded my account and charged my credit card for $39.95. This is the second time this has happened. I called customer support very annoyed at the fact that my credit card been charged without my consent. I had never even signed up for any sort of upgrade, and my account wasn't up for renewal either. Customer support told me that apparently this in the terms of agreement when you sign up, that you will be upgraded every 3 months automatically. Wow, I can't believe how ridiculous that is.
WOW, Looks like I am not alone with the same issues. They did the very same thing to my credit card last year! Today, I am shocked to see that my web site is not ON... it did NOT even expire - the renewal is not for another year! It is Sunday, and the so-called 24 -hour Tech service is not operating so I can't call anyone, the chat service is also down! I can't call them tomorrow, I'll be working... My web site is shot down. I just tried to get the same domain name - AND they are willing to sell it! It's available on the open market. They accepted my credit card to buy MY OWN WEB SITE! This is outragous! Beware! Stay away, as I will, ASAP! Can anyone recommend a better Host?
posted by liz @ Apr 14, 2008 04:15 AM EDT